REFUND AND RETURN POLICY
We pride ourselves on 100% satisfaction guarantee, please email us to discuss any issues.
FOR A REFUND
If you’re not totally satisfied with your hemp healing product during the first 30 days for any reason, you keep the product and we’ll refund your the entire amount of your purchased product.
DAMAGE DURING SHIPPING
We take customer satisfaction very seriously. Our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs of product having been received. Please contact us and provide detailed information for any product damaged during shipping within that time.
VOOROOM GLOBAL LTD.
Hong Kong Office
Tel: +852 2153 6500
Unit 1213, Floor 12, Wing On Plaza
62 Mody Road, Tsim Sha Tsui East
Kowloon, Hong Kong
Tel: +44 208 077 3442
11 River Street, Newry, Co. Down.
Northern Ireland, BT34 2DQ
Customer service: +61 2800 56026